Senior Business/Systems Analyst skilled at reviewing and analyzing vast quantities of technical documentation, and drafting expert reports to be submitted for patent litigation involving software applications and systems architecture.  Excels at analyzing data and processes, retrieving large amounts of data, identifying patterns, and reporting findings in a usable form.  Familiar with method and means-plus-function claims, Markman claim construction, and the Doctrine of Equivalents.  Experienced in the use of document management systems, such as Ringtail.  Strong interpersonal and communication skills, professional, self-starter, and well organized. 

Experienced in the following areas:

MS Office Suite, including Access             Project Management
Business requirements analysis                Status reporting
Systems requirements analysis                Functional system design
Documentation                                        Data analysis
Reporting                                                SQL

Education

Rutgers University                                 Certificate, mini-MBA in Finance
Rutgers University                                     Master of Public Affairs and Politics
Fairleigh Dickinson University                Certificate in Entrepreneurial Studies
Solar Energy International                       Photovoltaic Design &
                                                                        Installation  Workshop
Montclair State College                            Master of Arts, Computer Science
Stevens Institute of Technology             Bachelor of Engineering

Professional Experience

• Claims analysis and review
• Technical reviews
• Preparation of preliminary infringement contentions
• In-depth evidence analysis
• Drafting of expert reports
• Analyze non-infringement contentions
• Issue project status to client

Litigation History:
Non-testifying Expert Consultant for Cooley Godward Kronish, L.L.P.  Provided analysis and drafted expert reports supporting the plaintiff, Ronald A. Katz Technology Licensing, L.P. for the following cases:

• Ronald A. Katz Technology Licensing, L.P.  v.  T-Mobile.  

• Ronald A. Katz Technology Licensing, L.P.  v.  Whirlpool Corporation. 

• Ronald A. Katz Technology Licensing, L.P.  v. Citizens Communications Co. (Frontier Communications). 

• Ronald A. Katz Technology Licensing, L.P.  v.  Cincinnati Bell, Inc. 

All cases settled, resulting in licensing agreements for Ronald A. Katz Technology Licensing, L.P.

References:

• Frank Pietrantonio

Partner In Charge, Cooley Godward Kronish, L.L.P.
Phone: 703-456-8567
Email: fpietrantonio@cooley.com

• David Lucantoni, Ph.D.

Principal Consultant, DLT Consulting, L.L.C.
Phone: 732-493-0587
Email: Lucantoni@DLTconsulting.com

New Jersey Board of Public Utilities                                            
Data analyst                                                                                                       4/2005-1/2006
Data analyst for the Office of Clean Energy, designed and developed reports from the CORE (Customer On-Site Renewable Energy) rebate database which were utilized by the NJ Clean Energy Council in determining financial incentive policies for renewable energy systems.  The CORE database was in Microsoft Access.

Center for Energy Economic, and Environmental Policy
Graduate Assistant                                                                                          4/2004-8/2005
Research assistant at the Center, assisted in research for the New Jersey State Energy Master Plan and the Electric Reliability Distribution System Performance Regulation proposals. Analyzed the NJ Office of Clean Energy CORE rebate application software, documented inefficiencies and proposed improvements.

AT&T Consumer Interactive Voice Response Systems
Project Manager/Consultant
Project manager and business analyst for various self-service IVR systems, including Domestic, DSL, Bundled Caller, and specialty applications.  Project manager for deployment of telephony application to outsourced call centers, most located internationally.

Responsibilities:

• Interfaced with internal customer and developers to enhance the caller experience in IVR scripts.
• Worked with architects and technical leads to ensure proper design of scripts and routing.
• Authored interface agreements with central reporting database for call data gathered from Domestic and Bundled Applications.
• Negotiated with internal clients to determine content and deployment dates of releases.
• Issued project status to internal clients and to upper management.

Qtopics, Inc.
Product planning, Systems Engineering                                                        3/2000-11/2001
Systems Engineer for Internet start up company.

Responsibilities:

• Developed business requirements, systems requirements, systems interfaces, and functional specifications for Web based public opinion polling system.
• Developed proposals and quotes as requested by potential customers.
• Interfaced with marketing and sales to facilitate product planning and design.
• Preformed competitive analysis and recommended product enhancements based on the analysis.
• Developed product description and administrative guides.
• Set up systems and standards for business requirements, systems requirements, systems interfaces, and functional specifications.
• Site technology - Dynamo, Java, HTML, XML, Oracle, SMS

AT&T
Various positions held                                                                                      3/1990-3/2000
Technical Team Leader/ Business and Systems Analyst                         2/1997-3/2000
Team Leader/Business and Systems Analyst, responsible for delivering Computer Telephony Integration (CTI) solutions for 23 Customer Service Call Centers.

Responsibilities:

• Developed business requirements, systems requirements, detailed design, interface agreements, and test plans for CTI solutions.
• Developed classes and presentations of CTI for conferences, upper management, and support groups.
• Coordinated development with outside vendors for integrated solutions with vendors' systems.
• Prepared proposals for internal customers seeking CTI solutions.
• Developed specifications for CTI enhancements.
• Coordinated development with internal groups to integrate CTI with other applications running on the service agents' desktops.
• Technology - Lucent IVR, Lucent G3, C, Unix, X-Motif, Java.

Lead Developer, CTI Development Team                                                       11/1995-2/1997
Lead developer for X-Motif CTI GUI, supporting 15,000 service agents. Designed and developed user and inter-system interfaces.

Lead Developer, Database Design and Development                                   1/1992-11/1995
Lead Developer of complex database queries, online and batch processes, and reports in Oracle Pro C for off line ordering and billing adjustments systems.

Developer, Database Design and Data Entry                                                   3/1990-1/1992
Designed and developed user screens, database, and mantenance transactions, and reports for the Sales Management Support System.  System was written in Informix 4GL.